Shipping & Returns

Ordering/Shipping Policy

All order cancellations must be received, via phone or email within 12 hours of placing the order to qualify for a full refund. As our products are all hand made, orders will be processed and shipped within 3-5 business days.

Free Shipping will be provided on all orders over $100. Pickup is also available for local customers with a purchase minimum. Please select the appropriate method at check out.

 

Refund Policy

Due to the nature of our products, refunds/replacements will only be provided if a product(s) arrives damaged and is reported within 7 days of delivery. Please provide us with a photo of the damaged product(s). It will be used to file a shipping claim with the postal service.

Photos can be emailed at  lavishandlitcandleco@gmail.com